Article by Marc Liron - Microsoft MVP (2004-2010)


Help on the WMPDXM.DLL Error...










The main error with the WMPDXM.DLL file...

Often frustrated Windows Media Player users contact me to ask about this type of error:


When I install Windows Media Player, I get a message at the end that says:

"Cannot Complete Windows Media Player Series Setup."

It goes on to say:

"It was not possible to complete Setup. Windows Media Player Series was not installed. To update Windows, run Media Player Series Setup again."

On running setup again you may have problems when running Internet Explorer!

You may get the message:

"Explorer has caused an error in WMPDXM.DLL."


To rectify the simply go to the Start Menu and select Run...

In the small box that opens up type in the following:

regsvr32 msdxm.ocx

Now hit OK and repeat typing in:

regsvr32 dxmasf.dll

Now hit OK.

If Internet Explorer STILL crashes go to the Start Menu and select Run, then type:

regsvr32 wmp.dll

Now hit OK and repeat typing in:

regsvr32 wmpdxm.dll

This should now clear up your problem....

# Another not so Common WMPDXM.DLL Issues...

Another less common WMPDXM.DLL error message I have come across is:


Every time I start my machine, a message comes up:
"Explorer has caused a problem in WMPDXM.DLL"


To rectify this issue you can re-register the WMPDXM.DLL file on your computer. To do this go to the Start Menu and select Run.

In the small box that opens up type in the following:

regsvr32 wmpdxm.dll

# WMPDXM.DLL error on install of Windows Media Player

When getting errors on installing WMP onto your computer it is excellent advice to FIRST check the setup file:


Then look for ANY lines that contain the entry:


An example may be:

ERROR: Dll Registration: Failed for file 'C:\WINDOWS\System32\wmpdxm.dll'

Only then can you begin to isolate the problem.... Once you have the information you can post a request for help in the Windows Media Player newsgroups or type the error code into Google and see if that can provide you with a solution.

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Kind Regards

Marc Liron

Marc Liron - Microsoft MVP (2004-2010)


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