Upgrade has been Disabled

Finding a Solution for Vista Upgrade Problems

This article lists one of the 11 known Vista upgrade problems that you can use to help troubleshoot issues that you may experience when you try to upgrade your current version of Windows (for example Windows XP) to Windows Vista.

Note: Before you upgrade your current operating system and PC to Windows Vista, I recommend that you use FIRST use the Windows Upgrade Advisor tool to help determine whether the computer can run Windows Vista successfully.

For more information about how to obtain the Windows Upgrade Advisor, visit the following Microsoft Web site:

http://www.microsoft.com/windowsvista/getready/upgradeadvisor/default.mspx  

Windows Vista Upgrade Advisor scans the computer and creates a report of all known system, device, and program compatibility issues that may exist. The Windows Vista Upgrade Advisor also lists recommendations about how to resolve any compatibility issues that may exist. Additionally, you can use the report that the Windows Vista Upgrade Advisor generates to help select the edition of Windows Vista that best suits the way that you want to use the computer.

This Vista Upgrade Problems - The Error:

When you try to install Windows Vista, you cannot select the upgrade option. You receive the following message in the Install Windows dialog box:

Upgrade has been disabled.

-To upgrade Windows, your hard disk partition must be formatted as NTFS. To reformat the partition, cancel the installation, open the Command Prompt window, and then type: convert c: /fs:ntfs


This problem can occur if you are upgrading a version of Windows that is installed on a FAT32 Volume. For information on how to convert your hard disk partition from FAT32 to NTFS keep reading this article.

Resolution:

Convert the hard disk partition from FAT32 to NTFS

Windows Vista requires that the hard disk partition (disk volume) you are installing Vista into is formatted by using the NTFS file system. To convert the hard disk partition to NTFS, follow these steps:

Note: Corruption and data loss are unlikely when you convert the partition from FAT to NTFS. However, we recommend that you back up all data before you do this. We also recommend that you verify the integrity of the backup.

To convert the partition to NTFS, follow these steps:

1. Click Start, click Run, type CMD, and then click OK.

2. At the command prompt, type convert driveletter:/FS:NTFS. For example, if you want to convert drive C, type the following command at the command prompt, and then press ENTER:
convert C:/FS:NTFS

3. When the conversion is complete, restart Windows Vista Setup.

Note: When you run the convert driveletter:/FS:NTFS command, you may receive the following error message:

Convert cannot gain exclusive access to the drive_letter:, so it cannot convert it now. Would you like to schedule it to be converted the next time the system restarts (Y/N)?

You may receive this error message under any of the following conditions:

Condition 1

You run the convert command when the current folder is on the partition that is to be converted. For example, you type convert C:/FS:NTFS at the command prompt.

To resolve this issue, use one of the following methods:

- Click Yes in the error message, and then restart the computer. The partition is converted when the computer restarts.

- Switch to a folder on another partition, and then retype the command. For example, type the following commands to use drive D. Press ENTER after each command.

d:
convert C:/FS:NTFS


Condition 2

A file is open on the partition that is to be converted.

To resolve this issue, use one of the following methods:

- Click Yes in the error message, and then restart the computer. The partition is converted when the computer restarts.

- Exit every program that may be using files on the partition.

Note: These programs may include programs on other computers that use a network connection to open files on the partition.

Sometimes, the open files may include a paging file. In this case, click Yes in the error message, and then restart the computer.

Condition 3

You try to convert the partition on which the current operating system is running. For example, the WINDOWS folder and the WINDOWS\System32 folder are on drive C, and you type convert C:/FS:NTFS.

This partition is known as the boot partition. You cannot convert the boot partition when the operating system is running.

To convert the boot partition, use one of the following methods:

- Click Yes in the error message, and then restart the computer. The partition is converted when the computer restarts.

- If Windows is also installed on another partition, restart the computer by using the installation of Windows that is on that partition. Then, convert the partition that Windows is no longer using.

The above articles apply to ALL versions: Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Starter

...and that should have now resolved the Vista upgrade problem for you!

The following material may be of further assistance... 

Additional Support Resources: 

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Marc Liron - Microsoft MVP
http://www.marcliron.com and http://www.instantvista.com