Why do I get a "Cannot play the file"
c00d11ba
message?
Sounds like Windows Media Player is having a problem
with your sound card or sound controller.
Error
c00d11ba
Resolution Suggestions:
1) Make sure that a sound device is installed on your
computer; if one isn't, just install one. In most cases, Windows
will automatically detect the new hardware and install the necessary
software drivers.
If Windows does not
automatically install the software drivers, run the Add Hardware
Wizard to install them yourself (click Start, click
Control Panel, and then double-click
Add Hardware).
2) Another program is using the sound device, and preventing
the Player from accessing it. Close all other programs so that the
Player is the only program running, and then try to play the file
again.
3) The software drivers for your sound device may be missing
or corrupted. Try reinstalling the most recent software drivers for
your sound device by scanning for updates on the
Windows Update Web site or by going to your sound device
manufacturer's Web site.
4) Windows Media Player may be using a version of
Microsoft DirectX that is incompatible with the hardware
features on your sound device. (This may explain why you can hear
sound when you use some software programs, but not when you use the
Player.) Install the most current version of DirectX by going
to the
DirectX Web page.
Error
c00d11ba
not resolved?
If none of the
previous suggestions work, refer to your sound device manufacturer's
documentation or run the Sound Device Trouble shooter to see if the
device is functioning properly:
1) In the Player,
on the Tools menu, click Options.
2) On the Devices tab, in the list of devices, click
Speakers, and then click the Properties button.
3) On the Speakers tab, click the Advanced button.
4) On the Hardware tab, double-click your sound device in the
list of hardware devices and then view its properties, or click the
Troubleshoot button to help you pinpoint any problems the device
might be having.
Note that in some cases, this error can be
caused by improperly configured speaker or sound device properties.
For more information,
see the following question.
Error
c00d11ba
still not resolved, no sound?
Most likely, the
speaker or sound device properties in the Player are configured
incorrectly. So lets change "basic" properties for
speakers and sound devices in Windows Media Player by doing the
following:
1) In the Player,
on the Tools menu, click Options.
2) On the Devices
tab, in the list of devices, click Speakers, and then click
the Properties button.
3) On the Speakers
tab, try changing the following properties:
- Select a different
audio device for sound playback.
- If your problem is
that you can't play audio CDs, clear the check box for the 24-bit
audio option.
Error
c00d11ba
still not resolved, no sound? Part Two!
If adjusting the
basic properties doesn't solve your problem, then try
configuring the "advanced" speaker and sound device
properties:
1) In the Player, on
the Tools menu, click Options.
2) On the Devices tab, in the list of devices, click
Speakers, and then click the Properties button.
3) On the Speakers tab, click the Advanced button, and
then try changing the following Sounds and Audio Devices
properties, to see if any changes help:
- On the Volume tab, in Device volume, clear the
Mute
check box, or click the Advanced button to open Volume
Control and make sure that playback volume controls are not
muted and are adjusted properly.
- On the Volume tab, in Speaker settings, click the
Speaker Volume button, and then raise the playback volume level
for your computer's speakers.
- On the Audio tab, in Sound playback, click the
Advanced
button, and on the Speakers tab, select a speaker setup that
more closely resembles your computer's speaker setup.
- On the Audio tab, in Sound playback, click the
Advanced
button, and on the Performance tab, try raising the
hardware-acceleration level. Setting the level at full
acceleration supports all drivers, and is recommended for most
computers.
- On the Hardware tab, in the list of hardware devices,
double-click your sound device and then view its
properties, or click the Troubleshoot button to help you pinpoint
any problems the device might be having.
The How To Play Your DVD's
In Windows Media Player!