0x80070057 Windows Update Error

This is a fairly common Windows Update error and hopefully this article will help you resolve the problems you are having.

The 0x80070057 error code typically occurs because of 3rd party driver issues but resolution number one may also be of help.

What causes Error 0x80070057

# Windows Update simply has an issue with your "SoftwareDistribution" folder.

# This appears to be an issue with the program Netop which enters a driver entry into the enum\root\unknown key in the registry.

# You have old versions of OKI drivers installed.


To resolve this error, use one of the following methods:

Resolution Suggestion One:

# Try renaming the SoftwareDistribution folder:


Click Start, Choose Run.

In the Run box, type: services.msc

Click OK.

Right-click the Automatic Updates service.

Click Stop.

Stopping the service will take a moment.

Now rename the "SoftwareDistribution" folder:

a) Click Start, click Run, type

%systemroot%

...and then click OK.

b) Right-click the SoftwareDistribution folder, and then click Rename.

c) Type SoftwareDistribution.old and then press ENTER to rename this folder.


Now click Start, and choose Run.

In the Run box, type: services.msc

Click OK.

Right-click the Automatic Updates service.

Click Start.

Starting the service will take a moment.

NB - You will lose your update download history but this is not that important compared to not being anle to download the updates!

Now Try WU website again.

Resolution Suggestion Two:

# Customer will see error 0x800A138F when scanning for updates, but the Windows Update.log file will show error 0x80070057:

This appears to be an issue with the program Netop which enters a driver entry into the enum\root\unknown key in the registry.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\
{63C35530-D3DF-11D3-8F5D-0060B0A3612B}\0000]
"ProviderName"="Danware Data A/S"
"DriverDesc"="NetOp Driver 3 ver. 7.00 (2002014)"
"DriverDate"="Jan 14 2002"
"DriverVer"="7.00 (2002014)"
"MatchingDeviceId"="danware_netop_driver3"

Both the DriverDate and DriverVer are not formatted properly

Visit http://www.netop.com/tech/download/fix/fixwinup.exe
and run this executable If you are running the Netop software.

(NB - Sadly this file has now been removed from their website.)

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Resolution Suggestion Three:

# Update drivers for your OKI device:

Typically folk complain of problems with OKI B4300 drivers and OKI Page 14ex drivers installed...

Visit http://www.oki.com  and update your device drivers.